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Call Volume

In the last five years, the District's total call volume has increased 39%.  EMS calls have increased 33% and fire calls have increased 55%.  On average, 77% of the calls are EMS related and 23% are fire related.


In 2019, the District responded to a record number of fire calls (27%) and a large number of EMS calls (73%).  It has been the busiest year in the history of the District and responders have handled several calls concurrently or back-to-back in one day.  In 2014, there were an average of 30 calls per month and in 2019, the average was 48 calls per month.   


In 2019, 40% of the fire calls were for outside fires, 30% were fire alarms, 12% were structure fires, and 6% were vehicle fires, with the remaining 11% miscellaneous fire calls such as smoke investigations, electrical hazards, etc.  76% of the EMS calls were medical problems and 24% were trauma related.  Of the trauma related emergencies, 41% were a result of a traffic accident, 35% were from falls, and 24% were from other traumatic injuries such as sports injuries, animal bites, assaults, etc.


Overall, 2019 saw an increase of 7% in total call volume from 2018, 4% higher in EMS calls, and 15% higher in fire calls.

2019

Month            Fire       EMS         Total        

January             5             31            36

February           2            43            43

March               10           33            43

April                     7            27            34

May                    18           34            52

June                   14           32            46

July                     30           31            61

August              14           42            56

September     14           37            51

October           16           32            48

November      11            46           57

December       13           38           51           

TOTAL                154        426        580